FAQ about Fleurop products
Here you will find answers to questions about order reliability, bouquet sizes, any special requests and minimum prices.
Do the delivered flowers look exactly like the picture on the Internet?
The products displayed are appropriate to the season. As a rule, the range changes six times a year.
For this reason, Fleurop cannot guarantee the displayed flowers/plants will always be available at every Fleurop partner shop throughout Switzerland.
A Fleurop product may therefore differ slightly from the displayed image.
However, every Fleurop product is an item that is individually and freshly arranged on site and matches the picture in shape and color as closely as possible.
What is the difference between Minimum, Standard and Premium?
The bouquet at the minimum price is proportionally smaller than the standard or premium bouquet.
In the online store, the image of the bouquet changes accordingly, and the difference is recognizable.
Are there other products than those shown online?
If you have a special request, please contact our customer service. We will be happy to clarify whether we can fulfill your flower request. Online, only the products displayed can be ordered.
What will be delivered if the desired flowers are not available?
In the event of major deviations, you will usually be contacted by us or the florist to clarify an alternative.
What are the minimum prices for Switzerland and abroad?
The minimum price for a bouquet in Switzerland and Liechtenstein is CHF 35.00. Prices for orders abroad vary depending on the country. Please contact our customer service for further information.
Our most popular seasonal hits
Valentine's Day Bouquet with red roses and Gottlieber Hüppen with hanging gift tag «Love»
CHF 105.60
- CHF 175.60
More FAQ about products, orders, deliveries & Co.
FAQ about Fleurop products
Here you will find answers to questions about order reliability, bouquet sizes, any special requests and minimum prices.
FAQ about the ordering process
Here you will find answers to questions about delivery charges, last-minute orders, delivery time requests, the importance of greeting card texts and other topics.
FAQ about payment options
Here you will find answers to questions about payment options, the possibility of ordering on account and other related topics.
FAQ about changes, cancellations and complaints
Would you like to change or cancel your order? Or were you not satisfied with our execution? Here you will find answers to questions on these topics.
FAQ about deliveries
Here you will find answers to questions about the delivery: time, delivery confirmation, absent recipients, non-selectable delivery locations and much more.
FAQ about vouchers, discounts & Co.
Here you will find answers to questions about gift cards, PDF vouchers and discounts.
FAQ about MyFleurop
If you are looking for our MyFleurop loyalty program or have questions on the subject, you will find the answers here.
FAQ about FleuropHOME
Are you not familiar with Fleurop-HOME? Or don't know the difference to fleurop.ch? Here you will find answers to your questions.
FAQ about plants for men
Not yet familiar with our plants for men? Are you wondering whether they are also for women? Or don't know where you can order them? You can find answers to your questions here.